Case Study: Bristol Myers Squibb boosts knowledge retention and learner engagement with Qstream

Bristol Myers Squibb improves topic proficiency 15% with Qstream

Bristol Myers Squibb faced the challenge of ensuring critical knowledge retention and application beyond traditional one-time training events. They needed a scalable way to reinforce learning and measure its impact on performance across their global commercial, medical, and manufacturing teams. To address this, they turned to Qstream for its knowledge reinforcement and microlearning platform.

The solution implemented by Qstream provided a flexible, engaging platform for continuous learning through spaced reinforcement and assessment. BMS used Qstream for upfront knowledge checks, post-training reinforcement, and as a safety net before field deployments, leveraging its analytics and gamification features. Results from 2022 showed a 15% improvement in topic proficiency, 93% engagement from US participants, and broad adoption across 56 countries with over 13,000 enrollments. Qstream became a standard part of the learning ecosystem, enabling BMS to effectively close knowledge gaps and sustain learning outcomes.

Bristol Myers Squibb