Case Study: Santa Monica Pharmacy achieves streamlined operations and enhanced patient care with QS/1 SharpRx

Santa Monica Pharmacy - Customer Case Study

Santa Monica Pharmacy and Medical Supplies (Santa Monica Pharmacy) opened in May 2017 under owner Aloysius C. Ibe, DrPH, R.Ph., facing the challenge of launching an independent, patient-focused pharmacy after a long career in chains. The business needed a pharmacy management solution that was easy to use, offered full dispensing and clinical functionality, and would support expanded services—immunizations, MTM and adherence programs—while responding to reimbursement pressures. QS/1’s SharpRx was chosen to meet those needs.

QS/1 implemented its SharpRx software, which Dr. Ibe found user-friendly, fully featured and backed by responsive support; he reported positive experiences within five months of use. The system has streamlined operations and enabled deeper patient counseling and delivery of services like immunizations and MTM, giving Santa Monica Pharmacy the tools and confidence to operate as a community healthcare partner despite industry reimbursement challenges.