Case Study: MART improves senior door-to-door transportation with QRyde

MART expands senior transportation to 9 North Central MA communities with QRyde

QRyde partnered with the Montachusett Regional Transit Authority (MART) to address a challenge faced by local Councils on Aging. These councils needed to provide door-to-door transportation for seniors but struggled to coordinate their resources with regional transit authorities and meet all the transportation demands of their communities.

Using the QRyde software platform, which includes ride booking portals, dispatch tools, and a driver app, the councils streamlined their operations. The solution enabled them to successfully meet senior transportation needs for medical appointments, shopping, and social activities. QRyde provided a centralized system that eliminated paper-based processes, allowed staff to track and manage rides efficiently, and supplied the necessary data for reporting.

MART