Case Study: CICOA Aging & In-Home Solutions achieves contactless, efficient meal delivery and streamlined voucher tracking with QRyde

Delivering healthy and affordable meals to homebound seniors

CICOA Aging & In-Home Solutions’ Meals & More program in Marion County, Indiana serves homebound seniors and faced the need for a reusable, contactless meal voucher, replacement of paper accounting with an electronic system, simplified client intake at congregate sites, and easier reporting for State and Federal agencies — challenges addressed by QRyde.

QRyde implemented an electronic voucher and tracking solution (QRyde technology) that provides reusable scan cards, contactless transactions, streamlined intake, and automated reporting. The QRyde system simplified data management, saved staff hours, improved participant experience with simple scan cards, and supported pandemic operations (including 13,002 COVID-safe rides between March–December 2020), with staff noting the affordable subscription and secure, accessible data.

CICOA Aging & In-Home Solutions

Lisa Schneekloth

Director