Case Study: Waimak Patrols & Security Services achieves transparency, client trust and business growth with QR-Patrol

Waimak Patrols & Security Services - Customer Case Study

Waimak Patrols & Security Services, a North Canterbury security provider, needed a reliable way to prove patrol visits and reassure clients day after day—vehicle GPS was inaccurate and offered little evidence. To build transparency and trust with customers they adopted QR-Patrol’s Guard Tour System (QR Patrol monitoring system) to provide tangible, real-time verification of checkpoints and incidents.

QR-Patrol delivered checkpoint scans, multimedia incident reporting, a Client Login web app and automated scheduled client email reports, automating communication, cutting administrative hours and reducing errors. Over three years Waimak used QR-Patrol to grow its business, increase customer retention and sales conversion, convert small contracts into larger ones, and improve safety through richer reporting.

Waimak Patrols & Security Services

Nigel McFall

Managing Partner