Case Study: University of Latvia achieves better quality and process management with QPR ProcessDesigner

University of Latvia Aspires for Excellence in Quality and Process Management with QPR ProcessDesigner

The University of Latvia, a leading institution with over 17,000 students, faced a challenge in promoting staff comprehension of its complex organizational processes to improve collaboration and quality management. To overcome this, they sought a modern process management solution and selected QPR Software's QPR ProcessDesigner to systematize information and enhance communication across faculties and departments.

QPR Software, through its local reseller, implemented QPR ProcessDesigner in a dedicated three-month project. The solution provided a single, transparent platform for all process-related information, which significantly improved organizational effectiveness and active staff collaboration. The university has since enriched its system with new processes and considers the work a solid investment in its sustainable quality management system, with future plans to integrate QPR performance management software.

University of Latvia

Inta Krastina

Head of Quality Management and Audit Department