Case Study: Sanofi achieves 87% faster global HR case handling with QPR ProcessAnalyzer

Sanofi cuts global HR case duration by 87% with QPR Software

Sanofi, a global pharmaceutical company, faced significant inefficiencies in its internal job change process due to data scattered across 11 disconnected SAP systems. This lack of a unified view caused delays, with an average job change taking 33 days. The company's Process Intelligence team partnered with QPR Software, using the QPR ProcessAnalyzer process mining tool, to gain visibility into these operational bottlenecks.

The solution involved creating a digital twin of the process to pinpoint exact problems, followed by a user-centric redesign. By implementing QPR's methodology, Sanofi streamlined the job change process from six steps to two. This resulted in an 87% reduction in median case duration and the elimination of 30,000 late payments monthly. QPR Software's tool enabled a single dashboard view, delivering dramatic time savings and increased efficiency for employees and managers.

Sanofi