Case Study: Judiciary of Chile achieves centralized performance management with QPR Software

Judiciary of Chile - Customer Case Study

The Judiciary of Chile, a national public institution, faced the challenge of centralized management of performance and strategy execution across its extensive network of courts and departments. To address this, it turned to QPR Software and implemented a solution using the QPR Metrics and QPR ProcessDesigner products, based on the Balanced Scorecard methodology.

QPR Software provided a single automated system that integrated with the Judiciary's IT infrastructure to manage strategy, performance, and processes. The results included automated, error-free reporting and over 900 licenses deployed across 8 central departments and 17 regional administrations, providing timely management information and significantly reinforcing the Judiciary's capabilities to achieve its mission.

Judiciary of Chile

Catalina Ruiz Sánchez

Management and Process Specialist