Case Study: Diehl Controls achieves transparent, company-wide KPI management with QPR Metrics

Diehl Controls established a performance-based management system with QPR Metrics

Diehl Controls, a manufacturer of electronic and electromechanical products, faced a challenge with its static, management-only KPI system which lacked flexibility and visibility into subsidiary performance. They needed a solution to engage all employees and provide a single source of truth for business performance. To address this, they selected the QPR Metrics performance management software from vendor QPR Software.

QPR Software implemented a web-based performance management system based on the Balanced Scorecard methodology, which provided flexible KPI visualization and governance for all employees. The results included enhanced transparency across all regions and departments, the establishment of comparable and valid key figures for management meetings, and a new culture of performance-based thinking. QPR Software's solution was adopted quickly and is now an integral tool for corporate management and continuous improvement at Diehl Controls.

Diehl Controls

Roland Pfau

Business Analyst and Project Manager