Case Study: Rad Power Bikes enhances customer peace of mind with Qover e-bike insurance

Rad Power Bikes adds digital e-bike insurance in 5 countries with Qover

Rad Power Bikes, the largest electric bike brand in North America, sought to protect its customers' investments and provide a superior experience by offering insurance for its high-value e-bikes. Their challenge was to find an established insurance partner that could seamlessly integrate a solution at checkout and reduce the administrative hurdles typical of the industry. They partnered with Qover for digital e-bike insurance.

Qover implemented a fully digital solution, creating two insurance plans for theft and damage that customers could add in just two clicks at checkout. The vendor provided a streamlined, digital claims process and 24/7 customer service. This solution gave Rad Power Bikes' customers essential peace of mind, enriching the overall customer experience and supporting the company's mission by allowing riders to focus on enjoying their e-bikes without additional worries.

Rad Power Bikes