Case Study: Toast boosts sales rep ramp-up and quota attainment with Qooper mentoring software

How Toast Fuels Career & Skill Growth Of Their Sales Reps Through Qooper

Toast, a Boston-based cloud restaurant management software company, faced challenges with its existing sales mentorship program. The process was time-consuming to administer and lacked efficient reporting, making it difficult to structure the program properly or gather meaningful data. They sought a new platform to streamline operations and enlisted Qooper to implement their Sales Mentoring Program.

Qooper provided a flexible platform for mentor matching, training, and automated follow-ups, which drastically reduced administrative workload. The solution integrated Toast's own training content and provided comprehensive reporting for leadership. As a result, Toast improved its sales reps' skills in key areas like prospecting and saw a 10% employee participation rate in the pilot program. Qooper helped reduce employee attrition, improve quota attainment, and even facilitated the program manager's promotion.

Toast

Jordan

Sales Enablement Manager