Case Study: European Postal Company achieves greater productivity and efficiency with Qollabi BRM

European Postal company using Qollabi for increased productivity and efficiency

European Postal Company used Qollabi to improve commercial performance across a network of about 650 branches. With hundreds of branch managers, cluster managers, and regional managers, the organization struggled to keep sales teams focused on the right activities, make branch planning actionable, and turn available data into clear guidance for day-to-day management.

Qollabi implemented its BRM software to standardize the way of working around plan, collaborate, and measure, while connecting CRM data and supporting visual management, coaching, and daily check-ins. The result was better alignment across branch, cluster, and regional teams, greater empowerment and accountability, and an estimated uplift of up to 20% in efficiency and productivity gains.