Case Study: Elcotherm achieves streamlined internal communication and smarter training with Qnnect

Elcotherm - Customer Case Study

Elcotherm, a leading Swiss provider of heat generation services, needed a better way to reach its 700 employees, including 370 technicians spread across the country, with timely internal communication and training. The company also wanted to avoid the time and cost of gathering technicians for traditional in-person training sessions.

Using Qnnect, Elcotherm implemented a single mobile communication platform with push notifications, predefined target groups, global search, comments, and quiz-based learning. The solution improved communication flow, reduced email traffic and information searching, and helped increase knowledge retention after training; ELCO also reported that important messages now reach all employees directly and simultaneously, with no need to go through multiple management levels.

Elcotherm