Case Study: j2 Global Communications achieves a centralized, collaborative test repository and streamlined testing with QMetry

Moving From Excel to a Central Collaborative Test Case Repository

j2 Global, a provider of unified messaging and communications services, was managing test cases in scattered Excel files and lacked a collaborative platform. This made centralized accessibility, real-time visibility into test progress and reporting difficult, and hampered enforcement of testing standards across independently working team members.

QMetry Test Management replaced the Excel-based approach with a central, intuitive test case repository that integrates bi-directionally with JIRA and supports test plans and requirements tracking. The change delivered continuous monitoring, real-time updates for all team members, standardized processes, easier access to test assets and stronger communication of test progress, enabling more organized and efficient testing.

j2 Global Communications

TJ Dong

Senior Software QA Lead