Case Study: Villa Gusto streamlines payments and cuts labor costs with qlub

Villa Gusto Simplifies Payments and Streamlines Operations with qlub

Villa Gusto, a popular self-service buffet restaurant, faced significant operational challenges during its busy lunch service. With over 1,300 customers at peak times, the restaurant struggled with long 15-minute checkout queues, high labor costs from employing 12 cashiers, and slow table turnover. To address these inefficiencies, they turned to Qlub for a solution.

By implementing Qlub's all-in-one payment solution, Villa Gusto enabled customers to pay at their tables via cashless methods. This integration with their existing POS system led to an 80% customer adoption rate. The results for Qlub's client were dramatic: payroll was slashed by reducing cashiers from 12 to 3, checkout lines were eliminated, and table turnover increased, allowing the restaurant to serve more guests.

Villa Gusto