Case Study: Box Butte General Hospital achieves faster emergency response and better patient outcomes with QliqSOFT (QliqCONNECT secure texting & Quincy chatbot)

Secure Texting and Chatbots Power Effective Communications at Box Butte General Hospital

Box Butte General Hospital, a 24‑bed critical‑access facility in Alliance, Nebraska, needed to speed employee responses to traumas and codes, comply with COVID‑19 regulations, and better coordinate patient throughput. To address these challenges they implemented QliqSOFT solutions, notably QliqCONNECT Secure Texting and the Quincy Healthcare Chatbot.

QliqSOFT integrated QliqCONNECT with on‑call schedules, private group messaging, templates and read receipts and deployed the Quincy chatbot for staff symptom monitoring and recruiting. The hospital now sends over 24,000 HIPAA‑compliant messages daily, reports faster trauma/code response times and improved patient outcomes, streamlines check‑ins and throughput, supports mass alerts, and even captured nearly two dozen intern leads at a recruiting event.

Box Butte General Hospital