Case Study: Five Star Home Care achieves faster referrals and HIPAA-secure mobile communication with QliqSOFT

Five Star Home Care Relies on Qliq Secure Texting to Increase Referrals

Five Star Home Care, a Boca Raton home health provider with more than 150 contract nurses, faced major communication and HIPAA compliance challenges as staff used personal smartphones to share PHI, leading to delays in referrals, signatures, and care coordination. After evaluating solutions, Five Star selected QliqSOFT’s Qliq Secure Texting to replace unsecured texting and fax-dependent workflows.

QliqSOFT deployed Qliq Secure Texting on iPhone/Android and Windows desktops, enabling secure document exchange, in-app e-signatures, remote BYOD management, and tiered partner access. The solution streamlined referrals and physician sign-offs, sped up billing, reduced reliance on email, improved staff satisfaction, and saved clinicians up to six hours per week while helping Five Star Home Care increase referrals.

Five Star Home Care

Adam Flint

Director of Rehabilitation