Case Study: South Staffs Water cuts reports from 100 to 30 and consolidates reporting with Qlik

South Staffs Water Reduces Reports From 100 To 30 With QlikView

South Staffs Water is a UK water utility serving 1.29 million people and 38,000 businesses across the West Midlands with annual turnover of £84.5M and industry-leading efficiency. The company faced information overload from more than 100 static reports spread across Oracle, Excel and Access, and needed near‑real‑time KPI dashboards, self‑service reporting for ~150 users, better support for asset management and faster responses to regulator (Ofwat) data requests.

South Staffs Water deployed QlikView in‑house to consolidate disparate data into a single version of the truth. The solution reduced reports to 20–30, delivered interactive dashboards and self‑service analytics, enabled faster identification and remediation of inefficiencies, cut stock‑reporting times from days to seconds, and provided a platform for mobile access and streamlined regulatory submissions—achieving rapid time‑to‑value without an external systems integrator.

South Staffs Water

Sean Smith

Head of Business Systems