Case Study: Henderson Group saves 1,300 work-days and lifts sales per employee 7.75% with Qlik

Simpler, faster, better Henderson Group transforms operations with Qlik

Henderson Group is a fourth-generation family-owned wholesaler and retailer in Northern Ireland (over 100 company stores, ~400 wholesale customers, 5,500 staff) that needed to become more agile and data-driven. Rapid growth and a complex infrastructure left teams tied to outdated processes, slow and unreliable reporting, and limited time for strategic work—hampering decision-making across finance, IT, supply chain and stores.

Henderson put Qlik data integration and analytics at the heart of its transformation, using Qlik Catalog to unify sources and Qlik Sense SaaS plus training (Qlik Continuous Classroom and a network of BI Champions) to enable governed self-service. The move produced faster, more accurate reporting and a single source of truth: reports that once took weeks are now available in hours, data literacy has spread across the business, 1,300 work-days were saved in year one, sales per employee rose 7.75%, and net trading income per head increased 26.14%.

Henderson Group

Emma McAlister

Business Intelligence & Data Analyst