Case Study: Shoppers Stop achieves rapid, self-service data analysis with QlikView (Qlik)

Shoppers Stop Speeds Up Data Analysis With Qlikview Business Discovery Software

Shoppers Stop is a leading Indian department store chain facing slow, manual reporting processes: the buying and merchandising teams relied on traditional BI tools and Excel to produce weekly and monthly reports, which took hours or days and limited flexibility. The company wanted a self-service analytics model that would speed data analysis and give teams quicker access to the KPIs needed for purchase and sales decisions.

Shoppers Stop deployed QlikView across its buying and merchandising teams in under two months, creating flexible, role-specific reports and enabling dynamic, on‑demand data exploration. The rollout delivered rapid results—analysis time dropped from days to minutes, about 80% of the target users adopted the tool, decision-making is faster and more data-driven, and the company is planning to extend access to mobile users.

Shoppers Stop

Krishnakumar Avanoor

General Manager, Technology