Case Study: REEDS Jewelers achieves 3x digital revenue growth with Qlik

REEDS Jewelers enables easy access to data to triple digital revenues

REEDS Jewelers, a long-established luxury retailer with dozens of stores and a growing ecommerce business, faced mounting online competition and the need to become an omnichannel, data-driven company. Its legacy AS/400 and disparate data sources left reporting slow and unstructured, hindering timely inventory, marketing, and fulfillment decisions—especially during peak periods like Black Friday and Cyber Monday.

REEDS implemented Qlik Sense to consolidate data from POS, Magento, Amazon Marketplace, its AS/400 and other systems, building apps for shipping, distribution, sales, and executive planning. The unified analytics layer delivered faster, hourly insights, improved inventory visibility and resource management, informed store and marketing strategies, and helped triple digital revenues since 2017 while increasing data literacy and customer satisfaction.

REEDS Jewelers

Arthur Phidd

Chief Information Officer