Case Study: Fullerton India achieves profitability and growth with Qlik

QlikView Empowers 2800 Users at Fullerton India to Ensure Profitability and Growth

Fullerton India Credit, a Mumbai‑based non‑banking financial company with 800+ branches, needed to improve how it acquired and managed profitable customers across segments (personal, business and two‑wheeler loans). The firm faced the challenge of empowering staff to profile, verify and flag delinquent accounts early while consolidating disparate data sources into scalable, flexible reports and easy‑to‑read summaries for risk, collections, finance and business planning.

Fullerton deployed QlikView enterprise to 2,800 users, aggregating data from Flexcube, CRM, workflow systems, HR, Oracle and spreadsheets into visual dashboards with KPIs and drill‑down capability. The solution delivered current, actionable information (replacing manually compiled weekly reports), reduced MIS report work, enabled faster intervention on problem accounts and improved decision quality to support profitability and growth.

Fullerton India

Pramod Krishnamurthy

Executive Vice President, IT