Case Study: North Middlesex University Hospital NHS Trust achieves culture change and operational efficiencies with Qlik

QlikView Drives Culture Change At North Middlesex University Hospital NHS Trust

North Middlesex University Hospital NHS Trust, which serves about 250,000 people, faced tight NHS budgets and needed to improve patient care by using resources more effectively. Reporting was fragmented—largely Excel/Access and static BI—making it hard to compare performance across wards and departments or to monitor KPIs consistently.

The Trust chose QlikView for its ease of use and ability to consolidate disparate data sources; apps were live within weeks, with 50 users in three months and Trust-wide adoption within a year. Interactive dashboards and drill‑down analysis drove transparency and culture change, improved operational and clinical performance, focused meetings on data-led decisions, freed staff time for patient care, and eliminated the planned need for a separate data warehouse.

North Middlesex University Hospital NHS

Chris James

Project Manager