Case Study: Robinsons Group achieves 50% faster access to actionable data with QlikView (Qlik)

QlikView business Intelligence Advances 150-year Tradition at Robinsons Group

Robinsons Group, a 150‑year‑old upscale retailer operating 18 stores in Singapore and Malaysia, struggled with slow, paper‑based reporting that delayed store‑level and corporate decisions. The company needed an easy‑to‑use BI solution that staff could adopt quickly to get at‑a‑glance views of sales, inventory and customer behavior.

Robinsons deployed QlikView to about 300 users across executive, sales, marketing, supply‑chain and finance teams, integrating ERP and POS data into interactive dashboards and real‑time views. The rollout delivered 50% faster access to actionable data, 80% more detailed electronic reporting, reduced paper reliance, and measurable improvements in merchandising, pricing, inventory management and overall profitability while lowering IT support demands.

Robinsons

Abigail Alice Tan

Head of Information Technology