Case Study: Odyssey achieves real-time visibility and actionable shipment insights with Qlik

Odyssey - Customer Case Study

Odyssey, a logistics and supply chain company, needed a way to turn operational data into actionable intelligence. After years of manual processes and a 2016 discovery phase that yielded few answers, the team required a non-cloud, on‑premise, self-service BI platform that could also act as a front‑end visibility tool to improve customer service and operational decision‑making.

They implemented Qlik with consulting support for installation, data extraction, and training, creating customer‑specific apps (weather alerts, shipment mapping, risk emails) and dashboards. The result: deeper, actionable insights, more proactive recommendations to customers, real‑time visibility into network coverage, and an empowered team that collaborates better and drives continuous innovation.

Odyssey

Joe Easley

Odyssey