Case Study: Mitsubishi Electric Cooling and Heating Solutions achieves 95% faster reporting and full ROI in under two months with Qlik

Mitsubishi Electric Cooling And Heating Solutions Builds Sales, Training And Marketing Strategies Using Qlikview® Analysis

Mitsubishi Electric Cooling and Heating Solutions (MEUS), the U.S. arm of Mitsubishi Electric, supplies advanced HVAC systems and training to contractors, engineers and distributors. The company struggled with reporting because critical data lived in disparate systems (SAP, SalesLogix, website CMS, a training management system and spreadsheets), making basic sales reports a 20–40 hour monthly manual effort and leaving limited visibility into sales, training and service opportunities.

Working with CHAMPS Software, MEUS deployed QlikView to consolidate data and build interactive dashboards—delivering initial sales applications in one week and additional apps shortly after. Reporting time dropped to about two hours a month (≈95% reduction), call center rep productivity rose 10–20%, cost per website lead fell ~10%, and MEUS achieved full ROI in under two months while freeing analysts for strategic work.

Mitsubishi Electric Cooling and Heating Solutions

Allan Dziwoki

Vice President, Business Services