Case Study: MassMutual Asia Limited achieves 9× faster ETL and timely decision-making with Qlik

MassMutual Asia Expedites Decision Making and Strengthens Competitiveness

MassMutual Asia, the Hong Kong–based regional arm of the MassMutual Financial Group, provides life, investment and retirement solutions through a 2,000+ consultant network. The company relied on legacy BI systems that were slow, inflexible and resource‑intensive—causing long ETL times, poor drill‑down performance and delays in delivering reports needed for timely executive decisions.

In 2009 MassMutual Asia deployed QlikView with partner Infocean, completing implementation in six months. The new solution cut ETL from three hours to 20 minutes, delivered all BI reports by 9 a.m., reduced development and maintenance time by about 50%, and improved sales, agency and product KPI analysis—enabling faster decisions and supporting successful new product and promotion initiatives.

MassMutual Asia Limited

Daryl Cheng

Vice President, Management Information Systems