Case Study: Masoutis Supermarkets achieves millisecond real-time insights and cuts reporting from hours to seconds with QlikView (Qlik)

MASOUTIS mobilizes decision making team with QlikView

Masoutis Supermarkets, Greece’s fastest-growing chain with 250+ outlets, ~6,000 employees and ~€750M revenue, faced rapidly rising demand for ad‑hoc analysis across POS, ERP, CRM and WMS systems. Users needed to interactively analyze 500–600 million records, combine data from DB2, MS‑SQL and Excel, and access secure, mobile reports—yet existing tools often took 1–3 hours to deliver a single report.

Masoutis implemented masinfo, a QlikView‑based BI platform built with DCW Software Hellas, delivering role‑based dashboards and self‑service analytics for sales, inventory, profitability and campaign analysis. The in‑memory solution supports 70+ business users (including top management), produces millisecond responses on large datasets, reduced reporting time from hours to seconds, enabled scenario and what‑if analysis, provided secure tablet access, and freed IT resources while rolling out across logistics, purchasing and finance.

Masoutis Supermarkets

Ioannis Masoutis

President