Case Study: LUSH achieves over £1M in stock-loss savings and full supply-chain visibility with Qlik

LUSH gets full visibility of supply chain, sales and stock

LUSH, the UK-based handmade, 100% vegetarian cosmetics company with more than 900 stores worldwide, needed full visibility of its supply chain, sales and stock to protect product freshness and reduce losses. With data scattered across POS, stock-management and payroll systems, the business sought a BI solution that would give shop-floor, warehouse and manufacturing staff instant, easy access to near real-time information.

LUSH deployed QlikView to combine multiple datasets into intuitive dashboards for managers and employees, enabling faster, data-driven decisions on sales, stock and staffing. The solution helped drive more profitable stores, supported HR and head-office reporting, achieved over £1 million in stock-loss savings within two years, and increased daily staff engagement with analytics.

LUSH

Scott Silverthorn

Head of Data Services