Case Study: AlfaStrakhovanie achieves real-time analytics, improved customer satisfaction and competitive edge with Qlik

Leading Russian Insurance Group Improves Customer Satisfaction and Competitive Edge

AlfaStrakhovanie Group, Russia’s largest insurance company with over 380 regional offices, 1.5 million individual customers and more than 100,000 corporate clients, needed to replace slow, manual Excel- and accounting-system reporting with a centralized, real‑time analytics platform to support rapid growth, unify reporting across regions and reduce labor costs for underwriting, sales and management teams.

Working with ATK Consulting, AlfaStrakhovanie deployed QlikView in three to four months, consolidating data (over 500 million records) on a single server and rolling out real‑time underwriting and sales analytics. The result: underwriting reports update within a minute, dramatically faster query responses and report creation, broader user adoption across the organization, better KPI governance and access control, improved accounting and debtor management, and stronger competitive positioning and customer satisfaction.

AlfaStrakhovanie

Evgeniya Grishina

Chief Operating Officer