Case Study: Lintech International achieves a 59% reduction in customer churn with Qlik (Qlik Sense & NPrinting)

Insights from Sales to Suppliers Realizing the full value of data transformation

Lintech International, a U.S.-based chemical distributor, was struggling to manage distribution and sales knowledge for more than 2,000 products across 20+ suppliers. Preparing consolidated reports from ERP and CRM systems was time-consuming—taking up to eight business days each quarter—and was hurting productivity and performance.

The company deployed Qlik Sense and NPrinting for Supplier Management, Sales, and Customer Service, combining ERP and CRM data into a centralized, live view and automating monthly reports to suppliers. Within a year Lintech cut customer churn by 59%, moved supplier reviews from quarterly to monthly using live dashboards instead of printed handouts, gained competitive supplier insights, and reduced one head count.

Lintech International

Jason Webb

VP Technology & Sales Ops