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618 Case Studies
Case Study: ForbiddenPlanet.com achieves real-time decision-making and inventory optimisation with Qlik
A Qlik Case Study
How Qlik Helps Us Better Capture Your Science Fiction Imagination
ForbiddenPlanet.com, Europe’s leading science fiction retailer with about 130,000 products online and 30,000 in its flagship London store, struggled to keep pace with a fast-moving comics market. The company had vast historical data (around 160 million records) but relied on an outdated, week‑long process to produce an 80‑page quarterly management pack, leaving meetings slow, data stale, and decision‑making hampered.
After evaluating options, IT director Gary Palmer piloted Qlik Sense and quickly won executive buy‑in; 30 licenses were approved within a week and early users were productive within two weeks. With focused training and governance, Qlik delivered real‑time analytics that cut meeting highlight time to about 15 minutes, sped report creation from weeks to minutes, improved inventory and buying decisions, and helped foster a scalable, data‑driven culture across the business.
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ForbiddenPlanet.Com
Gary Palmer
IT Director