Case Study: Heinz Russia achieves 88% increase in developer productivity with QlikView (Qlik)

Heinz Russia improves developer productivity by 88%

Heinz Russia, part of the consumer products company Heinz, faced a high volume of IT improvement requests that strained its IT team while the business still required transparency across finance, IT and sales functions. The challenge was to reduce backlog and improve visibility into service performance and resource use without disrupting operations.

The company deployed QlikView to build analytical solutions that analyzed IT requests, internet traffic and access rights, enabling quick identification and elimination of performance bottlenecks, better management of in‑house developers and oversight of external experts. As a result, employees can search data instantly, auto-generate knowledge bases and track SLAs online, driving an 88% increase in developer productivity.

Heinz

Andrey Dmitriev

Head of Development, IT Department