Case Study: HEAG Sudhessische Energie achieves faster, flexible sales and customer analytics with Qlik

HEAG Sudhessische Energie - Customer Case Study

HEAG Südhessische Energie (HSE) is a regional utilities provider serving around 1 million people in the Rhine‑Main‑Neckar area. Faced with large volumes of complex market and customer data and rapidly changing market requirements, HSE needed a flexible analytical solution to evaluate market and client data and quickly turn information into actionable insight.

HSE deployed QlikView to evaluate sales data, performing client value analyses and benchmarking against competitors to derive new tariff models and targeted customer programs. By keeping data in working memory, QlikView delivered high analytical flexibility, faster insight with minimal user training, reduced IT effort for central application preparation, and improved performance and cost‑effectiveness.

HEAG Sudhessische Energie

Bernd Lauer

Head of IT