Case Study: Gwent Police achieves intelligence-led policing and £350,000 in productivity savings with Qlik (QlikView)

Gwent Police Improve Intelligence-Led Policing With QlikView

Gwent Police, the force covering parts of South Wales, faced slow, paper-based performance reporting and fragmented data spread across more than 20 systems, limiting its ability to allocate resources, support community policing and implement intelligence‑led operations. Leaders needed a way to measure officer performance quickly, map crime geographically, and improve transparency for regulators while supporting 24/7 emergency service demands.

Gwent deployed QlikView in 2007 and built additional in‑house applications (including a GIS-enabled QlikIntel) to consolidate data, update it every two hours, and deliver near real‑time dashboards. The result: centralised performance stats available in minutes, faster regulatory reporting, crime mapping that saved 15.5 hours per officer (about £350,000), better matching of resources to hotspots, expanded HR reporting, and measurable improvements that justified a planned 50% licence increase.

Gwent Police

Paul Evans

QlikView Developer