Case Study: IndianOil achieves operational excellence and real-time insights across 3,000 KPIs with Qlik Sense

Driving excellence through 3,000 KPIs combining AI/ML with Qlik Sense

Indian Oil Corporation (IndianOil) is India’s largest state-owned energy company, operating 10 refineries, an extensive supply network and 30,000+ staff across 500+ offices. Confronted with massive, siloed data from 24/7 operations, IndianOil needed real-time visibility to optimize critical processes, improve strategic and operational decision-making, and simplify reporting and visualization as part of its i-DRIVE digital transformation.

IndianOil integrated Qlik Sense with a Data Management Platform and AI/ML initiatives to deliver self-service dashboards to ~10,000 users and 150+ power users, tracking over 3,000 KPIs. The deployment cut analytics from hours to minutes, saved about 25% of IS team time, enabled predictive maintenance and KPI-driven decisions from production to the boardroom, and freed staff to focus on innovation and process optimization, delivering measurable operational and financial benefits.

IndianOil

Sukla Mistry

Director (Refineries)