Case Study: Calltech achieves rapid customer adoption and advanced visual analytics with Qlik

Calltech - Customer Case Study

Calltech, a provider of computer telephony integration and media management solutions, needed an advanced analytics capability to give customers flexible, drill‑down reporting beyond traditional contact‑center KPIs. The company wanted to retain its reputation for cutting‑edge technology without diverting engineering resources to build a comparable solution in‑house.

By embedding Qlik via an OEM agreement, Calltech delivered a Qlik‑powered analytics solution that customers began using within six months. The intuitive visual analytics enabled deeper data analysis, drove swift adoption, created new revenue streams, and strengthened Calltech’s sales proposition and market position.

CallTech

Yaniv Winer

Chief Executive Officer