Case Study: Adventist Health System achieves real-time insights and improved physician productivity with Qlik

Adventist Health System - Customer Case Study

Adventist Health System’s Decision Support & Finance team, led by Mervyn Ng, needed to boost physician productivity and financial performance across North America while managing vast and growing data demands. The challenge was to support complete BI for 20 physician groups in 10 states and deliver timely answers to 1,400+ physicians from more than 200 million records, without relying on slow, manual reporting.

By adopting Qlik as a self-service, end-to-end analytics platform, the team gained an associative data model that runs queries in seconds, delivers real-time insights, and empowers analysts and BI developers to serve clinicians faster. The result: scalable, instant access to critical data for 1,400+ physicians, streamlined reporting across 20 groups, and more analyst time spent coaching users instead of building reports.

Adventist Health System

Mervyn Ng

Executive Director of Decision Support & Finance