Case Study: DocuSign achieves company-wide self-service analytics and 80% employee adoption with Qlik

Actionable insights now in the hands of 80% of employees

DocuSign faced fragmented, decentralized analytics that created siloes and left employees unaware of colleagues’ work or complementary insights, so the company sought a unified business intelligence solution to make data more accessible across teams.

DocuSign implemented Qlik dashboards within Salesforce and adopted Snowflake as its data warehouse, putting unified, actionable intelligence on a single screen. As a result, users became self-sufficient—80–90% of apps are now developed by business users—and more than 80% of DocuSign’s 4,000 employees regularly use Qlik apps to make better-informed decisions.

DocuSign

Marcus Laanen

Senior Manager Business Intelligence