Case Study: Cairns and Hinterland Hospital and Health Service (CHHHS) improves patient outreach and data-driven care with Qlik Sense

Qlik® transforms data for better healthcare

Cairns and Hinterland Hospital and Health Service (CHHHS) Sexual Health Service needed a better way to manage large, inconsistent health data across remote communities. Manual spreadsheet-based collection was slow and unreliable, making it hard to track high-risk groups, allocate resources efficiently, and support timely clinical decisions. CHHHS turned to Qlik Sense to help bring its data together.

With Qlik, CHHHS deployed dashboards that consolidated multiple data sources, automated patient attendance tracking, and made trends easier to visualize for faster decision-making. The results included error-free, timely data collection, improved resource allocation, and near-real-time insights that reduced manual work and double handling. CHHHS also increased access for Aboriginal and Torres Strait Islander patients from 9% to 13% in three months, showing measurable impact from Qlik.

Cairns and Hinterland Hospital and Health Service (CHHHS)

Jacki Mein

Clinical Director