Case Study: Grill’d achieves smoother customer experience with Qlik Talend Data Integration from Qlik

Grill’d boosts customer experience with smooth data integration using Qlik Talend® Data Integration

Grill’d, the fast-growing Australian restaurant chain, needed to improve operational efficiency and customer service while its aging legacy system struggled with large data volumes from multiple sources like POS, rostering, timesheets, and customer feedback. Grill’d turned to Qlik Talend® Data Integration from Qlik to create a flexible, low-code way to extract and orchestrate data across its cloud environment.

With Qlik, Grill’d built end-to-end data pipelines that refresh every 30 minutes, process up to 200 million records weekly, and support better reporting, staffing, and store evaluations. The result is cleaner data, faster decision-making, expanded data capacity from 4–5 datasets to 25, and dramatic performance gains, including queries in Snowflake dropping from up to seven hours to minutes.

Grill’d

Shubankar Thatte

Data Engineering and Business Intelligence Manager and Tech Lead