Case Study: AFIP Brasil achieves data-driven management and greater operational efficiency with Qlik Sense

AFIP Revolutionizes Management, Optimizes Resources, and Strengthens a Data-Driven Culture

AFIP Brasil, the largest clinical analysis laboratory in Brazil’s SUS outpatient network, needed to accelerate digital transformation, unify siloed HR and operational data, and build a stronger data-driven culture. The organization also wanted better demand forecasting, improved staff allocation, and broader, more secure access to information for managers and employees.

With Qlik Sense, Qlik helped AFIP Brasil create a unified analytics dashboard that combined time bank and overtime data from HR systems, enabling more proactive scheduling and better governance. The result was faster decision-making, data access for around 200 managers, and anonymized visibility for employees, plus measurable impact including a 50% reduction in overtime for one representative group and improved compliance with data privacy rules.

AFIP Brasil

Priscilla Neves

Director of People Management & Culture