Case Study: Lintech International accelerates sales productivity with Qlik Answers from Qlik

Lintech International accelerates sales productivity with Qlik Answers™

Lintech International, a U.S.-based specialty chemical distributor, needed a faster way to access and use more than 17,000 technical documents and product specifications. Its sales teams and business managers were spending too much time searching SharePoint folders and handling repetitive technical questions, which slowed responses and affected customer experience. Qlik and its Qlik Answers™ product were selected to help Lintech securely make this unstructured knowledge easier to find and use.

Qlik implemented Qlik Answers to index Lintech’s private technical repositories and provide 24/7 AI-powered answers with citations. The rollout was completed quickly, reaching about 40 users in sales, marketing, and customer service within two months. The results were strong: technical query response times improved by 75%, business managers regained up to seven hours per week, and sales teams gained immediate access to trusted information for faster, more confident customer responses.

Lintech International

Jason Webb

VP Technology & Sales Ops