Case Study: Leading E-Commerce Retailer achieves 66% match rates with QL2 Software

Leading E-Commerce Retailer - Customer Case Study

QL2 Software worked with a leading e-commerce retailer that was struggling to acquire quality competitive data at scale. The retailer’s previous vendor only achieved a 35% exact match rate, leaving them with incomplete and low-quality competitive insights and limiting their ability to understand competitor pricing and assortment strategies. QL2 Software’s Opti Mix-Smart Match offering was brought in to improve data quality and coverage.

Using QL2 Software’s solution, the retailer received 300,000+ SKUs daily across 30 competitors. Within five weeks, QL2 Software increased match rates from 35% to 66%, identified 7 previously unmonitored competitors, and gave the client a clearer view of its assortment differentiation versus the market.