Case Study: University of Iowa Health Care centralizes physician scheduling and improves utilization with QGenda

University of Iowa Centralizes Physician Scheduling to Meet Patient Needs

University of Iowa Health Care, an 860-bed academic health system, needed a system-wide scheduling solution to optimize physician utilization and better understand how providers split time between clinical, administrative, research, and off duties. As COVID-19 intensified the need for rapid resource planning, the organization turned to QGenda, using QGenda Advanced Scheduling for Providers and QGenda Insights to centralize scheduling and gain actionable visibility.

QGenda helped University of Iowa Health Care onboard 2,500 physicians across 60 divisions in just two weeks, creating a single platform for scheduling and utilization reporting. With QGenda Insights, leaders could identify underutilized physicians for surge coverage, support telehealth expansion, and add new physicians quickly to deliver more than 500 video visits in a single day, improving workforce flexibility and patient access.

University of Iowa Health Care

Elizabeth Jaggers

Senior Director, Financial Strategy