Case Study: University of Alabama at Birmingham boosts clinic capacity and revenue with QGenda

University of Alabama at Birmingham - Department of Neurology Increases Clinic Session Volume, Revenue, and Physician Satisfaction with QGenda

The University of Alabama at Birmingham’s Department of Neurology, part of the only academic neurology program in Alabama, faced major challenges managing 65 neurologists and 28 exam rooms. QGenda helped address the lack of accurate room assignment and utilization tracking, difficulty reallocating rooms when schedules changed, and the resulting underused space, administrative burden, and physician dissatisfaction with its Advanced Scheduling for Providers and Capacity for Clinic and Exam Room Management solutions.

QGenda implemented an intelligent exam room management system that automatically released rooms, improved visibility into room availability and attributes, enforced approval policies, and streamlined schedule adjustments in the EHR. The results included a 7.4% year-over-year increase in patient visits, a 4.7% increase in clinic session volume, and an estimated additional $325,000 in revenue, while also improving physician and administrator experience.

University of Alabama at Birmingham

David Standaert

Chair of Neurology