Case Study: Dalhousie University achieves faster scheduling and greater payroll accuracy with QGenda

Dalhousie University Builds Better Schedules Faster and Increases Payroll Accuracy with QGenda

Dalhousie University’s Department of Anesthesia, Pain Management, and Perioperative Medicine needed a better way to manage monthly scheduling and biweekly payroll across 100+ anesthesiologists working at six sites. Before QGenda, the team relied on manual scheduling, spreadsheets, and data manipulation, which limited visibility into shift distribution, created friction around swaps and time-off requests, and slowed payroll processing. Dalhousie University used QGenda Advanced Scheduling for Providers and QGenda Time and Attendance.

With QGenda, Dalhousie University implemented a unified, rules-based workforce management platform that automated schedule building, improved visibility, and linked scheduling directly to payroll and compensation workflows. QGenda helped reduce manual effort by an estimated 80%, cut processes that took 3–4 days down to one day, and drove close to 100% payroll accuracy by eliminating human error. The QGenda mobile app also simplified requests and swaps, improving physician satisfaction and transparency.

Dalhousie University

Arnim Vlatten

Associate Professor and Scheduling Administrator