Case Study: Defense Information Systems Agency achieves secure remote continuity with QFlow Systems’ QAction

Defense Information Systems Agency - Customer Case Study

A division within the Defense Information Systems Agency (DISA) faced challenges with its legacy document management system, EDMS. The custom thick-client application was difficult to maintain, failed to meet modern security standards, and crucially, prevented employees from accessing contract documents when the pandemic forced a shift to remote work. DISA was introduced to QFlow Systems and its QAction product as a potential solution to modernize its operations and restore productivity.

QFlow Systems implemented a tailored, web-based version of QAction to replace the legacy system. This allowed DISA employees to securely access and process documents from any location, immediately restoring their pre-pandemic productivity levels. The solution also significantly reduced the IT burden, as the software no longer required installation on individual workstations and updates are now managed by QFlow Systems. The modernized platform provided DISA with a scalable and secure solution for the future.

Defense Information Systems Agency