Case Study: KONE strengthens partner quality validation with Qentinel

Validating Partner Quality for Global People Flow Solutions Provider KONE

KONE, the Finland-headquartered global people flow solutions provider, wanted to accelerate innovation by onboarding new technology partners without compromising its reputation for safety, reliability, and quality. To do that, the company turned to Qentinel to help create a scalable, fair, and external quality assurance process for validating partner candidates and their solutions.

Qentinel developed a partner ecosystem certification service for KONE, drawing on its test automation expertise to assess partner processes, documentation, critical systems, and overall solution quality. The result is a more scalable and coherent way for KONE to minimize risk, better understand partner quality, and confidently expand its ecosystem, while also giving partners actionable feedback on where to improve.

KONE

Jukka Salmikuukka

Head of Ecosystem Business