Case Study: Touring Publications LLC achieves automated, Salesforce-integrated commission calculations with QCommission

Touring Publications chooses QCommission for their Salesforce.com Integration

Touring Publications LLC, a Sevierville, Tennessee–based media company and subsidiary of Jones Media serving seven eastern states, faced highly complex commission plans tied to monthly advertising contracts and bi-weekly OIG payments. Commissions varied by state, rep, and customer overrides and were calculated manually in multiple Excel files, leading to errors; the company needed an automated solution that integrated with Salesforce.com and found QCommission as a candidate.

QCommission was implemented to integrate Touring’s Salesforce.com accounts, contracts, and payments, automating recurring and bi-weekly commission calculations and replacing error-prone Excel processes. The QCommission deployment produced clear, detailed commission statements by state and account number, delivered calculations with “a few clicks,” and achieved 100% accuracy while eliminating manual errors and accelerating the payment process.

Touring Publications LLC

Nathanael Smith

Touring Publication LLC